Paratransit Program

Hayward Operated Paratransit (The HOP)


Paratransit providers for Hayward residents:

The Hayward Operated Paratransit (HOP) Program complements and supplements the East Bay Paratransit service when it is unable to provide service.

To qualify for the HOP you must:

  • Be a resident of the City of Hayward, Castro Valley, San Lorenzo, Ashland or Cherryland

  • Be at least seventy (70) years old, or

  • Be at least eighteen (18) years old; and be unable to drive or use other public transportation (such as the bus or BART) independently due to a medical or disabling condition

Programs Include:

  • Same-Day Transportation

  • Pre-scheduled door-through-door Transportation

  • Mobility Management and Travel Training

  • Group Trips

  • Meal Delivery

  • Subsidized Fare

  • Safe Routes for Seniors

For more information regarding the HOP, please call 510-583-4230.

East Bay Paratransit (operated by AC Transit and BART) is the primary paratransit service for Alameda County residents. Call 510-287-5000 or 1-800-555-8085 for more information.

Annual Paratransit Program Plan Applications for Measures B and BB Funding


The Hayward Paratransit Program is funded by Alameda County Measure B and BB 1/2 Cent Sales Tax, which is administered by the Alameda County Transportation Commission (Alameda CTC).